Frequently Asked Questions

How do I…

Log in to My Account?

Access your library account by selection “Log in to My Account” in the right sidebar or “Search the Library Catalog” in the upper right hand corner.

Username: your library card number: example: 2V65A0000000000
Password: your last name (with standard capitalization):
example 1: Woodruff
example 2: VanBuren
If your name is hyphenated include the hyphen.

Please call the library or email us if you have further questions.

Adopt an author?

Do you have a favorite? Do you want to be the first person to get your hands on that new book he or she wrote? Boy, do we have a deal for you! Here’s how it works:

  • The library purchases each new book by your “adopted” author (at up 45% below retail)
  • You pay the reduced price for the book
  • You are automatically the first borrower for each book as it is released
  • When you are finished, the book comes back to the library collection – a win-win-win for you, for the library and for all of our patrons.

Please send us an email if you would like more information.

Donate books?

We gratefully accept most books, CDs and DVDs in good condition but only during specific times of the year and then always during library hours.

  • Donations that meet the library’s selection criteria may be added to the collection.
  • All other acceptable donations will be used to stock the book sale held by the Friends of the Library.
  • Please call us to find out if the library is currently accepting donations.
  • Please follow our book donation guidelines.
Download an audiobook or ebook?

See information on how to use Libby/Overdrive and Hoopla on the Online Resources page.

Join the Friends?

The Friends of the Charlotte Library is a 501(c)(3) nonprofit organization that was formed in 1994. At that time its goal was to raise the funds needed to build and equip the current library, which the group deeded at its completion in 1998 to the Town of Charlotte. The Friends continue to work closely with the Library Director and the Library Board of Trustees to promote and enhance the library’s mission by providing funding for special projects and events.

Annual Donation

An annual donation of just $5 is required to become a Friend of the Charlotte Library (although many give more). Donations are frequently made in memory of, or in honor of, family members or beloved community members. Each August, all Charlotte residents receive an invitation to join the Friends, which details the activities sponsored by and the purchases funded by the Friends the previous year.

Donate Anytime

To make a tax deductible donation to the Friends of the Charlotte Library online using PayPal please click the Donate Now button below.


Other Support

Books and Materials: Library supporters donate a large number and wide variety of books, audiobooks and DVDs for the July book sale.

Shop Amazon: Sign up with AmazonSmile and Amazon will donate 0.5% of the price of your eligible purchases to Friends of the Charlotte Library. Get started with AmazonSmile.

Know when a hold is available to pick-up?

Depending on your preferences, you will receive a email, text, or phone call when you hold is ready to be picked up.

Place a hold?

When you see an item you want to place on hold, click on the words “Place hold” under the listing for the item. You will be prompted to log into your library account. The barcode number on the front of your card is your login (typed without any spaces) and your password is your last name with standard capitalization (e.g. Smith, McCord, O’Brien, Grant-Smith). You will receive an email when your item is available.

Renew  books (and other items)?

You will need to log in to your library account to renew materials online. Click on the Login to My Account link on the right side of this page. Then type the barcode number from the front of your library card in the box. Do not put in any spaces. The barcode number on the front of your card is your login (typed without any spaces) and your password is your last name with standard capitalization (e.g. Smith, McCord, O’Brien, Grant-Smith). If you are not able to log in, you may need to have your card renewed or your password reset. Call the library (425-3864) for assistance.

Request an Interlibrary Loan?

Charlotte residents have access to books and other materials from libraries throughout Vermont through the state’s Interlibrary Loan (ILL) system. You may request materials by phone, in person at the Library or by using the form below. Once requested, the material will be mailed to our library or delivered by courier service. This usually takes about one week. You will be contacted when items arrive. New books are generally not available through Interlibrary Loan.

Books and materials can also be borrowed from out-of-state libraries. There may be a fee for this service, but often there is no charge.

Items requested through Interlibrary Loan may be renewed if you contact the Charlotte Library before the due date by email or phone at 802-425-3864.

    Interlibrary loan request can be made in person, over the phone at 425-3864 or by filling out an

online form here

Suggest a Purchase

Is there a book, e-book, DVD or CD you wish the library would buy for its collection? Tell us about it!

You can contact us by email and give as much information as you can about the item you are recommending (author, title, format, etc.) Please include your name so we can let you know the status of your request. You can also call us (425-3864) or speak to a librarian the next time you visit the library.